WordPress database error: [Got error 28 from storage engine]

WordPress database error: [Got error 28 from storage engine]
SELECT t.*, tt.*, tr.object_id FROM wp_terms AS t INNER JOIN wp_term_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN wp_term_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('category', 'post_tag', 'post_format') AND tr.object_id IN (3391) ORDER BY t.name ASC

Pay or Don't Pay - Service Charge is no more Obligatory in Restaurants - Fooditter

Pay or Don’t Pay – Service Charge is no more Obligatory in Restaurants


We, as consumers, having been paying “Service Charge” in restaurants or hotels for quite some time now regardless of the kind of service we get from them. But now, it is up to consumers wish whether or not to pay the service charge.

Doesn’t matter whether it is 2-star restaurant or 7-star, if you are not happy with the restaurant service you can straight away refuse to pay the service charge.

On 2nd Jan 2017, The Department of Consumer Affairs has clarified that service charge, thereby, cannot be mandatorily applied by restaurants and hotels. Consumers have the full liberty to have it waived off if they are not satisfied with the restaurant or hotel services.

This step was taken in the wake of numerous complaints that restaurants and hotels have been following the practice of charging “Service Tax” since ages from 4% to 20%, instead of tips, despite the sort of service rendered to the consumer.

After receiving a number of complaints, the department of Consumer Affairs sought a clarification from the Hotel Association of India. In the same regard, the DCA said, “The service charge is totally optional and if a customer is displeased with the dining experience then he or she has full discretion to have it waived off. Consequently, it is considered to be accepted voluntarily.”

The DCA also quoted that the mandatory service charge is an unfair trade practice, according to The Consumer Protection Act, 1986. The Act says that a trade practice (https://goo.gl/1bptA5) is unfair which uses defect in goods and deficiencies in services and a consumer can make a complaint to the concerned consumer forum that is established supporting the Act against before-mentioned unfair trade practices.

However, there are people who think that a service charge is not only something that a diner pays to appreciate the restaurant’s service but also a part of the waiters’ monthly salary as 60-70% of that will be distributed among them. So it is basically it is a way for them to earn some extra income.

Well, customers are happy for time being since they get to save 10% on the bill but if this continues then there are higher chances for restaurants to raise their menu prices to cover up the missing income. This ultimately will get the total bill amount back to the pavilion.

Leave a Reply

Your email address will not be published.

  • Fooditter is the best restaurant billing software which makes the entire business processes of  out restaurant effortless. Through Fooditter, placing orders, generating bills, updating the digital menu and its price has become very easy, enabling us to p

    - Amrita Pure Veg

  • Fooditter has come up as a boon for our restaurant by enabling our staffs to do their work effortlessly. Through Fooditter, we are easily able to handle the queue and manage the tables to allocate maximum number of customers at peak time.

    - The Basil Deck

  • Have been using fooditter from 2 months. Very satisfied with it mainly with customer application, kitchen tracker , front desk. Very secure, robust system with so many detailed features, not available in many well known other pos systems, allowing us to r

    - Green Chilli

  • One of the best restaurant ordering software tried... The price is fair, the service is great and the system is very simple and at the same time gives us all the figures and data we may ever need.

    - Rock & Roll

We'll make your restaurant run better
What Are You Waiting For? Click Now and Start Your Free Trial