CUSTOMER SCROLL & CLICK ORDER
When customer call the waiter he is busy and when is free customer are done with their patience. To solve such waiting woes here comes Mobile apps for customers which are easy to use, and seamlessly connect hungry customers to tasty food-serving restaurants from their mobile phone. All they need is an Android or iPhone app in their smart phone to get timely service they want. Isn’t it new and something innovative having a customer mobile app for restaurants? The entire concept is changing. Customers can place order on their own. They don’t need to wait for the waiter to come, give menu and take the order. Restaurant menu app of various POS softwares like Fooditter is now are available, which helps you to save your time and have entire control on your order processing. Here are the some of the features of customer application.
A “REQUEST BELL” HELPS A CUSTOMER GET A WAITER’S ATTENTION
If customer is facing any problem in placing an order then he/she does not need to shout out wait for the waiter to come. Customer application provides a “Request Bell”, when customer tab the bell button at the same time request goes to the waiter’s tab and he gets acknowledgment with table number and customer name blinking on his tab.
REAL TIME TRACKING OF YOUR ORDER IN PREPARING/
As customer places his order he can check his order status. Initially it is “In Pending” state. As the chef in the kitchen starts to make the food he shifts order from “In Pending” to “In Preparation” mode so customer can have idea that how much time it will take. Also as the food is prepared the order status changes from “In Preparation” to “Delivered”. This tracking is also possible through red, orange and green button change as order moves in the kitchen.
As customer has decided that he/she wants to eat some particular item then in such cases they does not need to go through the entire restaurant menu. There is option for Quick search in which they can enter the dish name and place order. Another facility is they can only enter initials of each word of the food item i.e. for Paneer Masala enter PM. This also helps to reduce time and customer need not go through the entire menu.
EASILY CUSTOMIZE YOUR ORDERS BY ADDING SPECIAL COMMENTS
As you are placing your order, add special comment about your taste and preferences. There are some items where you need to put your preference like jain food, spicy or sweet and any other comment you enter will be visible to the chef in kitchen. Mobile apps for restaurants allows you to do this easily.
REPEAT LAST ORDER WITH JUST A CLICK
If you like some restaurant because of their special verity, then you don’t need to search that item and wait for the waiter to come and take order. From your application you can click on Repeat Last order button and the order will be placed within two seconds from your phone only.
GETTING LATE? CLOSE THE ORDER CYCLE AT YOUR TABLE AND PAY YOURSELF
If you are in hurry close the order before and pay online so it will save your time. In general waiter takes bill and then you pay, the legacy system is very time consuming. To overcome this situation Mobile App for Customer provides order closing and payment by your self feature.
CUSTOMER APP DIRECTLY INTEGRATED WITH RESTAURANT KITCHEN/BAR APP
Many of you might be curious that how the order placed by them directly goes to the kitchen without any intermediaries. This happens because there is direct connection between customer app and kitchen app. whatever order placed by customer is directly goes into kitchen for processing. Apart from these customer can also check the order status as it moves from “In Pending” to “Processing” to “Delivered” through their customer application. This is possible only because of integration of two apps, kitchen and customer.
CHOICE OF PAYMENT METHOD
Restaurant customer application provides you many options for payment. Credit/Debit card payment, cash payment or payment through any third party application like Paytm and others is also integrated. Also this payment system is robust and secure so you don’t need to worry about that.
TIRED?? OPTIONS FOR HOME DELIVERY
You don’t need to go to restaurant every time you want to eat. If you are tired or want your order to be delivered at your place use customer application. All the nearby restaurants are listed in the application and you can select from the list and order on your own. Only through one application you can manage you dine in as well as home delivery orders.
LOOKING FOR DISCOUNT? BEST DEAL NOTIFICATIONS
As each and every customer details are stored in the restaurant menu app, it is very easy to give notifications about discount and other best offers through messages, mail and other notification given in the customer application